For the past several months I’ve been exploring emerging technologies and predictive analytics and new analytics and tools and trying to describe them and the delivery of legal services – and I’ve been stuck on the definition and destruction around analytics.

Larry Gomez at Xerox and Thomas Gavenport of the Wall Street Journal have nailed it. The below article citing the 4 types of analytics that impact what we do and how we do it is the best I’ve seen to date.

Thank you Larry and Thomas.

I will continue this conversation in Chicago, San Francisco, Minneapolis and New York during our Spring Breakfast Series.  To request an invite to one of our breakfast events, contact


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